Returns made simple Whether you shop or sell, we make returns easy. Maybe it’s not your size. Maybe it’s not quite what you thought. Maybe it’s just not totally you. EastJump offer returns. No matter your reason for needing one, the process is simple and easy. 1,Start your return Go to my account and find the item in your purchase history, then select return this item. 2,Select your reason Be as accurate as you can so we know why you want to return the item. 3,Send it back For most returns, you can simply print a return postage label, pack the item and send it. Make sure that the freight fee has been paid.